1. Scope
These terms apply to purchases made via https://www.rochdalesportsclub.co.uk with Rochdale Cricket, Lacrosse and Squash Club Limited (trading as Rochdale Sports Club). They sit alongside our website terms and privacy policy.
Squash Academy session bookings and monthly membership sold via this website are also covered by these terms.
2. The seller
Rochdale Cricket, Lacrosse and Squash Club Limited (Registered Society IP21657R), Redbrook, Bridgefold Road, Rochdale, OL11 5BX. Contact info@rochdalesportsclub.co.uk or 01706 646343.
3. Event tickets
- Ticket types, prices and availability are shown on the event page before checkout.
- A contract forms when payment is successfully completed online and we confirm the order.
- Tickets are typically for a dated event. Please check the date, time and any age or entry conditions before buying.
- Unless an event listing says otherwise, tickets are non-transferable in a way that circumvents capacity or safety rules set by the club.
4. Table ordering
- Table ordering is available when enabled by the club. You must enter a correct table number so staff can deliver your order.
- Menu items, prices and stock can change. Items marked unavailable cannot be ordered.
- Member discounts apply only where you successfully verify an eligible membership and the discount is shown before payment.
- After payment, the order is sent to the bar for preparation. Please allow reasonable time on busy nights.
5. Prices and payment
Prices are in pounds sterling (GBP) and include VAT where applicable unless stated otherwise. Payment is taken securely online through our payment provider. We do not store your full card details on club systems.
6. Cancellations, refunds and changes
Event tickets. If an event is cancelled or materially rescheduled by the club, we will offer a refund or alternative as communicated for that event. Cool-off / distance-selling rights can be limited for leisure events on a specific date — we will honour any rights that apply to you under UK consumer law.
Table orders. Because drinks and food are prepared promptly after payment, refunds are generally only available if we cannot fulfil the order, an item is unavailable after payment, or there is a clear error or quality issue raised promptly with staff. Speak to the bar or email info@rochdalesportsclub.co.uk.
Where a refund is agreed, it is normally returned to the original payment method.
7. Conduct on club premises
Purchasing a ticket or placing an order does not override house rules, licensing conditions, or staff instructions. The club may refuse service or entry where necessary for safety, licensing or the comfort of other guests.
8. Problems and complaints
Contact us as soon as possible at info@rochdalesportsclub.co.uk or 01706 646343 with your order email and approximate time of purchase. You may also have rights under the Consumer Rights Act 2015.
9. Governing law
These terms are governed by the laws of England and Wales. Nothing here affects your mandatory statutory rights as a consumer.
